Return Policy

Purchased items may be returned in perfect condition up to 7 days after their initial receipt for store credit, less initial shipping costs. Buyer must pay return shipping fees. Please contact us to initiate the return process at 

hello@subjectfield.store at earliest convenience. Sale items are final and cannot be returned or exchanged.

Terms of Service

Shipping

—Sometimes we need up to 10 business days for fulfillment, it isn’t likely, but we’re a small company. Thanks in advance for your understanding.

—We charge flat fees for shipping. U.S. shipping charges for most items are $10 for the first item and $6 for each additional item. Canada shipping charges for most items are $15 for the first item and $10 for each additional item. Bulkier items, and items that require FedEx shipping for insurance purposes, carry slightly higher shipping fees.

—Flat fee only applies to items purchased in a single transaction, no exceptions.

—Free flat rate shipping in the lower 48 contiguous states is available for purchases over $100, and international shipping for purchases over $250. However, this may exclude some oversized or heavy items, as well as unusual shipping requirements and we reserve the right to refuse free shipping in the case of these specific circumstances and may contact you directly to arrange additional payment for postage.

—In some cases, items are shipped directly from the designer, so shipping methods may vary. Please allow 5 to 10 business days for shipping, or longer if specified for made-to-order pieces with special lead times.

Uncollected packages

Shipping costs and duties for uncollected packages will not be paid by Subject Field.

*Please note that it is the responsibility of the customer to pick up the package from the postal station within the holding period. In the case where the package is left unclaimed and is shipped back to us, the customer is responsible for the shipping charge incurred for the delivery, as well as the shipping cost and duties charged to Subjectfield.store by the carrier for the return delivery.

Lost or Damaged Items

You understand and agree that Subject Field shall not be liable for any direct or indirect damages done by any of the shipping services we provide. All items are purchased at your own risk. Any damage caused from shipping is to be taken up by you with the shipping company. Subject Field will provide you with the tracking number and contact information for the shipping company as needed. Once this information is provided to you, it is your responsibility as the customer to contact the shipping company. We do not assume any responsibility for lost packages.

Customs and VAT

—For all orders shipped outside the U.S., be aware that our prices do not account for VATs or other customs duties that may be added by your country upon receipt, so please educate yourself about potential costs and delivery delays before placing your order. Unfortunately Subject Field cannot be held responsible for any additional costs or delivery delays your package may incur.

 

Privacy Policy

We at Subject Field know that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the subjectfield.store website, and any other features, content, or any other services we offer from time to time by in connection therewith (collectively, the “Site”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

 

Privacy policy coverage

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Site. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Personal information we collect

The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers:

Personal Information You Provide to Us:

We receive and store any information you provide to us whether by registering to receive e-mail newsletters or placing a product order. The types of Personal Information collected may include your name, email address, zip code, address, age, and/or phone number. We use a third party service provider to process payment transactions. We do not collect, store or otherwise have access to credit card information. Our payment processor is presently Shopify. You should review its Privacy Policy to ensure that you are comfortable with its use and disclosure of your information.

Information Collected Automatically:

Whenever you interact with our Site, we may automatically receive and records information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of certain Site features. Our advertising partners may also transmit cookies to your computer, when you click on ads that appear on our site. This Privacy Policy does not cover the use of cookies by any advertisers. When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Site, so that we can make the Site appealing to as many users as possible.

E-mail Communications:

Subject Field uses MailChimp to manage our mailing list and send out emails. Personal Information is transferred to MailChimp in order for the mailing list to work properly. Your Personal Information is only used for the proper sending out of email. MailChimp will not use this Personal Information for any other purpose, and will not transfer or sell your Personal Information to any other third party. For more information, please refer to MailChimp’s Privacy Policy.

You may unsubscribe from Subject Field’s mailing list at any time, by following the link at the bottom of all Subject Field’s emails. A Logged-in User may also unsubscribe from the mailing list by adjusting their mailing list preferences on their account page.

Using the internet and it’s risks

Subject Field will try all its efforts to ensure third parties will not access or obtain your Personal Information through your use of the Subject Field website, complete confidentiality and security cannot currently be guaranteed on the Internet. Communication via the Internet is subject to interception, loss, or alteration. You acknowledge and agree that Subject Field cannot be held responsible for damages resulting from the transmission of confidential information or Personal Information over the Internet and that such communications are at your own risk. 

Limitation of Liability

Subject Field, and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, will not be held liable for any damages resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Subject Field website not in violation of the Policy. 

Security

All credit card information is processed by Shopify.. We believe that they appropriately protect your information but you should review their practices at www.shopify.com. We endeavor to protect the privacy of your Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. The Site may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read that site’s privacy policy.

Changes to this privacy policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. You are bound by any changes to the Privacy Policy when you use the Site after such changes have been first posted.

Questions or Concerns

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to hello@subjectfield.store. We will make every effort to resolve your concerns.

 

Effective Date: July 5, 2023